Help & Support
Our support team are always ready and eager to answer any questions or queries and to help point you in the right direction so you can get back on track.
Support for the Hystreet system is managed online through your staff portal. This enables you to submit any queries or concerns 24/7 through our support system. When submitting a report please be as thorough as you can – this will help our support team resolve your issue as soon as possible.
All of your support queries go straight through to our central support team, where your own dedicated support advisor will manage your query and see it through from when it is first submitted, right through to its resolution, liaising with you every step of the way. As soon as your issue has been resolved, your support advisor will let you know.